Important Information, Terms & Conditions & FAQ’s
This is our generic statement to cover all locations.
Local Information will be on social media and emailed to ticket holders a few days before screening.
Local information to include confirmed times, parking and food information.
Important Info for Ticket Holders
• Please print off E-Tickets – OR – show on mobile device at box office
• Expect an Outdoor cinema experience under the Stars. (see What to expect below)
• Please do NOT bring food or drink to the Arena (see food and drink policies below)
• Bring Chairs or Blankets to sit on & Warm clothing for later in the evening (see below)
• Please be prepared for the Great British weather (see below)
• Arrive from 7pm in July 6.30pm in August & September &
• Films start soon after sunset.
• All event tickets are non refundable.
POP UP PICTURES
SUMMER OUTDOOR CINEMA
FAQ’S
WHAT TO EXPECT?
Expect an outdoor cinema experience under the stars.
The great outdoor cinema club offers an idyllic open air cinema with music, drinks, food & sharing a classic film with friends and like-minded film lovers.
With American styled popcorn & movie snacks, delicious street food and a licensed bar with chilled drinks all available on site.
WHAT TIME DO THE DOORS OPEN?
Doors open at 7pm in July. 6.30pm in August & September. Please find your space and enjoy social time with friends family & fellow film lovers before darkness falls and the films begin.
Please arrive by 8pm latest in July, and by 7.30pm latest in August & September. It would be impossible to administer, seat & settle all of you if you arrive late & many would miss the start of the film.
IS SEATING ALLOCATED?
Seating is not allocated. Its first come first served so Be sure to arrive early to choose your spot. The front rows are taken soon after gates open. Please bring festival chairs or blankets, some even bring bean bags and inflatable dingy’s – be creative !
WHEN DOES THE FILM START?
The time that the film will start depends on the light around the sunset & our curfew times. Some films may start before sunset to fit into curfew times but most will start after sunset for an optimal screen.
CAN WE BRING DOGS?
Afraid its a no. Not all dogs are as quiet or as well behaved as yours so we cannot have any “dogscrimination” with one rule for one and not another. So specialist dogs only please upon request.
CAN I SMOKE ?
By UK Law smoking is permitted outside, but out of respect to other audience members near you we ask that you go to the rear of the audience arena or near the bar, away from people who are not smoking – You will still be able to see the movie at all times . Please dispose of your rubbish responsibly. In some locations we may have smoking areas for you to place your seats or designated smoking areas. Please ask stewards on arrival.
ARE TICKETS AVAILABLE ON THE GATE?
We highly recommend you purchase your tickets in advance and do appreciate your early support which helps us plan staff and logistics more effectively. If we have not sold out then tickets may be available to buy on the gate but will be more expensive. Follow us on social media to keep up to date.
WHERE CAN I GET MY TICKETS?
Online: www.popuppictures.co.uk
Also, Local Box Offices also have tickets such as the UEA Box Office (Norwich & Norfolk) The Apex (Bury St Edmunds) The Regent (Ipswich & Suffolk)
ARE TICKETS REFUNDABLE?
All event tickets are non-refundable.Once purchased they are your property.
If you cant make the event for any reason, try giving them to a friend or feel free to sell them on.
IS THERE PARKING?
All locations vary so please check for local parking info on the event page of the film you would like to see. All locations vary.
IS THERE DISABLED ACCESS?
As our locations all vary please check for local info on the event page of the film you would like to see – or – email info@popupictures.co
HOW DO I GET THERE?
Please check for local info on the event page of the film you would like to see – or – email info@popupictures.co
IS THERE FOOD AVAILABLE?
We have local street food partners who offer delicious wood fired pizza & a gourmet burger or hot dog alternative – with gluten free options.
Our candy shack offers • Popcorn, Hot Dogs, Nacho’s, Slush Puppies & Candy. We have hot drinks and hot chocolate.
We also have a vegan & vegetarian food operator who caters for most food intolerance’s especially gluten free.
IS THERE A LICENSED BAR?
Our bar team offers a wide variety of pub priced Alcoholic & Non alcoholic drinks. inc Lager, Cider, Spirits, Wine, Prosecco and Local ale
DO YOU TAKE CARDS?
Unfortunately not, the gate and all vendors take cash only.
CAN I BRING MY OWN FOOD AND DRINK?
As stated above we’ve got food and drink covered with our local street food vendors and an independent bar so please leave your picnics, sweets & drinks at home. We are a small local independent cinema company with large production overheads so we kindly ask you to refrain from bringing your own food and drink as delicious food & beverages will be served on site at very reasonable prices. We also have strict licensing conditions regarding alcohol to adhere to in our various locations and like to control consumption to keep a respectable ambiance for the cinema arena. Pitch fees from vendors help keep our ticket prices down and our kids free policy too but vendors are asked to keep prices reasonable for all.
WHAT ABOUT THE WEATHER?
Please check the weather forecast in advance and be prepared for the Great British Summer.
It can get chilly soon after sunset even if the weather is fine, please bring along a jacket, jumper or something warm to put on.
Bring a brolly if a summer shower is forecast, we often have disposable rain poncho’s at hand in case of a sudden shower.
Pop Up Pictures screenings are not cancelled in adverse weather conditions unless severe.
TERMS & CONDITIONS
CANCELLATION POLICY
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In cases of extreme weather conditions , eg. severe high winds , and in the unlikely event of postponing the screening the tickets will remain valid for the replacement date or any other Pop Up Pictures Ltd event in the future. When redeeming tickets at future events, we must be advised via email so we can balance our numbers.
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POP UP PICTURES FOOD & DRINK POLICY
As we are a small boutique independent cinema with large production overheads we kindly ask you to refrain from bringing your own food and drink as delicious food & beverages will be served on site at very reasonable prices. We also have strict licensing conditions to adhere to:-
Alcohol
• Security will not allow drunk patrons into the arena
• Bar staff will not serve alcohol to those who seem to have have had too much
• We have zero tolerance to under age drinking
• Those attempting to purchase alcohol for under 18’s will be ejected.
We are a temporary cinema auditorium and require respect and silence through the screenings – with no control of alcohol consumption we would potentially have to control any subsequent unsociable behaviour and noise nuisance.
Re No food policy.
With respect, just like a festival doesn’t allow you to bring your own food & drink, a pub doesn’t allow you to bring your own alcohol, a restaurant doesn’t allow you to bring your own meals and a cinema doesn’t allow you to bring your own popcorn & soda ! ! We are no different to any other licensed premises so simply kick back & relax , and please enjoy our excellent catering facilities.
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Any problems please email us, info@popuppictures.co